Stake Privacy Policy in India

Players’ Agreement to the Casino Terms

The use of a gambling website begins with registration. When users pass the procedure, they agree to the provisions of the current Privacy Policy. The Stake administration reserves the right to change the terms of the Policy at any time if necessary. Updates take effect only after the publication of new rules on the site. If you continue to use the Casino’s Services, it means that you automatically agree to the changes.The Privacy Policy is valid only on the official Stake site. Those web sources that may be linked to the casino’s site aren’t controlled by Stake India. Accordingly, the conditions don’t apply to them.

Required Personal Data

In the process of cooperation, the casino collects the necessary private details in two ways ‒ during the registration and in further communication with gamblers. The administration of the Stake website may request the following data:

• Contact details (email, phone number);
• Full name;
• Date of birth;
• Country of residence;
• Address;
• ID number;
• Official identification card issued by the Indian government;
• Internet Protocol address (IP);
• Current geolocation;
• Information about the device from which you access the site.

How the Casino Collects Your Data

The Stake Online Casino collects players’ personal information under the data protection legislation. This means that the administration:

• Obtains the consent of the players to process and collect their private details;
• Ensure the safe storage of information;
• Use only legitimate methods of collecting information, not blackmail or deception.

Purposes of Data Collection

Data collection is not a whim of the casino, but a necessary measure to avoid fraud, prevent minors from accessing gambling, and protect players from gaming addiction.

By providing the necessary information about yourself, you remain safe since Stake does this for several practical purposes:

• Verification of the player’s identity using the KYC. Within the framework of this system, the casino is obliged to confirm the existence of users. This is an important process in the fight against financial crimes on the Internet ‒ money laundering, financing of terrorism, and so on;
• When a user decides to subscribe to the Stake marketing newsletter. To do this, it’s enough to specify your email address;
• To conduct audience analysis and demographic profiling. This allows the administration to understand players’ needs, provide personalized services, develop marketing strategies, and improve the overall user experience;
• To submit an application to join the Stake Casino. Simply put, this is the registration procedure;
• Managing employment submissions;
• Identification of your identity right after registration. This is how the Casino complies with the law and guarantees the safety of the audience;
• To keep your personal account active;
• Conducting promotions to improve the Services provided;
• To stay in touch with users by email or phone number and present new services to them;
• Consulting players by answering questions and comments personally via mail or by phone;
• To take prompt action in case of suspected fraud on a player’s account;
• To determine the obligation of the Stake Casino members to pay taxes.

The Stake services cannot be provided in full if the player refuses to share the required data. At the final stage of registration, you agree to the Privacy Policy and confirm your consent to the collection, processing, and use of your personal details.

Participation in the Advertising Campaign

The casino has the right to use players’ personal information to inform them about promotions, new games, and other current or upcoming events. The purpose of such a campaign is to offer the members of Stake services that can benefit them and their gaming experience in the long run. The administration distributes all notifications by e-mail or phone.

An advertising newsletter is an optional service. If you want to opt out of receiving marketing materials, send an official request via email. The support team contacts Indian players at any time of the day and night. Your request will be approved as soon as possible.

Issues related to the management of your Stake profile are also resolved directly. The administration contacts the players via email or phone number specified by them during registration. All users receive such messages, regardless of whether they are subscribed to a marketing newsletter or not.

Data Management

The Stake Casino takes additional measures to verify the identity of players before granting them access to gaming services. The administration simultaneously preserves the safety of users and the website itself, so all the personal data received is reliable and correct. Only authorized persons have access to further use and disclosure of private information.

The personal data is stored in the casino database until:

• The user continues to use the Services of the casino;
• The information remains necessary to achieve the purposes for which it was collected;
• It ensures compliance with applicable laws.

When the information is no longer needed, it will be destroyed.

Protection of Personal Data

By transferring personal information even to a reliable Casino, the player must be aware of the risks associated with digital security. There’s always a risk of cyberattacks or acts of fraud on the Internet. The Stake website cannot guarantee that you will avoid it. So it’s you who make a conscious decision to transfer your data across the Internet.

In turn, the Stake Casino does everything possible to protect the received information from unauthorized access, illegal disclosure, and modification. The Casino uses secure databases and SSL encryption protocols to make personal details unreadable to third parties without a special key. If you decide to use the Services of Stake and share your personal data, you agree to receive messages from the administration and the security team by email.

The employees of the Casino undertake not to disclose the user’s data and any information related to their gaming behavior. Information that a player has personally posted on social media pages or in online chats ceases to be confidential. Stake is no longer responsible for the security of this information.

Players’ Responsibilities

Gambling can be addictive, and users must be aware of the risk. Gamblers who share computers/smartphones/tablets with other people should log out of their profile after completing the gaming session.

The Stake Casino takes serious measures to prevent minors from accessing Gaming Services. That’s why the registration form has a field for entering the date of birth. Requests for creating an account from players under the age of 18 are rejected. Ultimately, only parents or legal guardians should monitor their children’s online activity. If a parent registers at the Casino, he/she undertakes to keep the login information to his/her profile away from the child.

Only by keeping information about logins and passwords in secret from third parties, players can guarantee the security of their accounts.

Getting Access to Personal Information

To find out what personal information is stored in the Casino database in India, log in to your profile and go to the «Settings» section. The second way is to send a request via email.

You’ll be given access to the data, if possible in a specific situation. In some circumstances, the technical support service may refuse to provide the requested information. For example, when the disclosure of private data may negatively affect the privacy of another person.

Both in case of approval or refusal, you’ll receive a written response by email. It’ll contain the requested information or reasons for refusal and the available mechanisms for filing a complaint.

Destruction of Personal Data

Upon the termination of cooperation with the Casino, the player can request to delete their private information from the database. The Stake Casino is able to accede to the request of the user only if it no longer has legal grounds to save the data. If the Casino still has the right to use the info, it cannot be deleted. All requests for data deletion are sent via email.

Contacts

Any questions that have arisen while using the Stake Services are promptly resolved by the support service. To contact the specialist, write an email to [email protected] or ask for advice in a live chat directly on the website.

Data Transfers All Over the World

The personal data that the Stake Casino receives can be sent from any part of the world. That is, the transfer of information is possible between various countries and jurisdictions.

Keep in mind that the place where your data will be processed and stored in the future may have different Privacy Policy laws than in your country of residence. Either way, the Stake Casino does its best to ensure the secure transfer of personal details and protect them in accordance with applicable law.

Legal Data Processing

The Casino collects and processes data legally. Based on the General Data Protection Regulation, the Stake website adheres to several principles in the process of obtaining personal information:

• Fulfilling the terms of the contract. Data processing is necessary to fulfill contractual obligations to the players. For example, to conduct financial transactions, provide access to games and other functions, and so on;
• Compliance with legal obligations. The Casino may collect and process players’ personal data based on its legitimate interest, provided that this interest doesn’t conflict with the rights and freedoms of the audience;
• Absolute consent of the subject to the transfer of their data. The processing of personal information is allowed if the player has been informed about this procedure in advance and has shown explicit consent;
• Compliance with regulatory standards. The Casino has legal obligations that it must fulfill. For instance, the company may be required to collect and process players’ personal data, including information about financial transactions, to comply with the terms of legislation on the prevention of money laundering or terrorist financing.

Changes in the Privacy Policy

The current Stake Privacy Policy is not final and may be updated in the future. As soon as new provisions are added to the document and existing or outdated paragraphs are changed or deleted, a new version of the Policy will appear on the official site. The changes will take effect at the time of publication. It’s assumed that all registered players automatically agree to the updates. However, if you’re not satisfied with them, contact the support team and try to find the best solution together.